Sequoia Digital
EN
Discuss your project
AI & Automation

AI assistants for WhatsApp, Instagram & Messenger

Make customer messages easier to manage. We configure an assistant on supported channels, using approved information and handing conversations to your team when a person needs to take over.

Tell us about your project

Try the demos

From need to solution

What we build for your business.

For businesses answering the same questions in direct messages. Illustrative example: a customer asks about a service, receives approved information and leaves their details for your team. Confirming an appointment requires a calendar integration.

Tell us what you have in mind
Channels that fit your business

Check business accounts, access and integrations for WhatsApp, Instagram or Messenger. We can start with one channel and expand later.

Answers and structured enquiries

Prepare information about services, products and terms. The assistant answers questions and can collect details for an enquiry or appointment request.

A clear handoff to your team

Define when the assistant stops: complaints, unanswered questions or a request for a person. Your colleague receives the conversation and the details already collected.

Together, from idea to launch.

Know what comes next and where your input matters. Open each stage for details.

Choose the first channel.

Check access and gather frequent questions, approved answers and situations your team handles.

A clear scope for the assistant

Test conversations.

Check routine questions, unclear messages and handoff to a colleague before activation.

Reviewed answers and boundaries

Activate and refine.

Launch on the agreed channel and define who updates the knowledge and reviews conversations.

An assistant maintained by people
Before we begin

Real questions. Clear answers.

Can we connect all three platforms?

We assess each account and the integration provider. Features are not identical across channels. We confirm what is possible before implementation and test the agreed languages and scenarios.

How do we scope the budget?

Pricing depends on channels, languages, knowledge and integrations. Platform subscriptions, messaging charges and AI usage are clarified separately. Feature availability depends on your accounts and platform rules.

How long does the project take?

Timing depends on complexity, materials and integrations. We agree it in the proposal, together with review stages and required approvals.

How do we get started?

Tell us what your business does, what you want to improve and what you already have. We review the enquiry and follow up with the questions needed for a proposal.

Let’s talk about your business.

Based in Chișinău, working with businesses locally and internationally. Tell us what you would like to improve.

welcome@sequoiadigital.eu

+373 79 068 870

75 Mihail Kogălniceanu, office 6, Chișinău

Name, email and message are required. Tell us your goal; we can help you choose the service.

What do you need?

Send us your enquiry. We’ll reply by email.

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