Sequoia Digital
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AI & Automation

Less repetitive work and information that is easier to use. We identify which processes are worth automating and where an AI assistant can help your team or customers.

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Services in this category

Choose where to start.

Business process automation

We connect your tools to reduce manual copying and repetitive steps. We use AI where it helps; straightforward rules may only need a conventional automation.

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AI chatbot for your website

We configure AI assistants to answer questions about your offer using information you approve. Clear boundaries and a simple handoff to a person are part of the design.

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AI sales & CRM automation

Turn website, advertising and email enquiries into information your team can follow up on. AI can summarize messages and identify customer needs, while automations send the details to your CRM and the right person.

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AI assistants for WhatsApp, Instagram & Messenger

Make customer messages easier to manage. We configure an assistant on supported channels, using approved information and handing conversations to your team when a person needs to take over.

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AI document processing

Reduce manual copying from invoices, PDFs and forms. We configure information extraction into a format your team can use, with checks before the data reaches a spreadsheet or internal system.

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An internal AI assistant for your team

Help your team find answers in company documents. The assistant uses approved procedures, catalogues and guides, points to its sources and follows the access rules defined for each user.

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AI consulting & training for businesses

Find where AI can help your business and prepare your team to use it. We start with specific tasks, choose suitable tools and create a plan you can put into practice.

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From need to solution

What we build for your business.

You can start with enquiry organization and internal notifications, or a chatbot for frequently asked questions. We choose a bounded process, test it and agree how it will be maintained.

Tell us what you have in mind
Start with a specific task

We review today’s workflow and where copying, searching or repetitive replies take up time.

Choose the right solution

Clear rules may need conventional automation. For questions and text, we assess whether AI adds value.

Keep your team in control

We define boundaries, checks and situations that need a person to take over.

Together, from idea to launch.

Know what comes next and where your input matters. Open each stage for details.

Start with your business.

We clarify the objective, audience and what you already have. Together we decide what to build.

A clear plan and proposal

Build and refine.

We prepare the deliverables, share progress and incorporate agreed feedback.

Work you can review and approve

Check and hand over.

We test the work, explain how to use it and agree any ongoing support.

A solution ready to use
Before we begin

Real questions. Clear answers.

Does every automation need AI?

No. Many workflows can use straightforward rules. We use AI when it has a useful role and its output can be checked.

How do we scope the budget?

We assess the number of systems, data volume and rule complexity. Tool subscriptions and API usage are discussed separately from implementation.

How long does the project take?

Timing depends on complexity, materials and integrations. We agree it in the proposal, together with review stages and required approvals.

How do we get started?

Tell us what your business does, what you want to improve and what you already have. We review the enquiry and follow up with the questions needed for a proposal.

Let’s talk about your business.

Based in Chișinău, working with businesses locally and internationally. Tell us what you would like to improve.

welcome@sequoiadigital.eu

+373 79 068 870

75 Mihail Kogălniceanu, office 6, Chișinău

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